Thursday, December 27, 2007

Insider - Trading Frequent Flyer Points

Pssst, wanna trade frequent flyer miles?


Posted December 20, 2007 at 4:09 pm ET by Tim Winship


Most
(all?) frequent flyers feel they should be able to do whatever they
wish with their airline miles. "Sell them, give them away, barter them,
trade them—whatever, I earned them so they're mine to do with as
I choose." That's the prevailing attitude.



The airlines feel very differently, and have formalized their
objections to the free exchange of miles, explicitly prohibiting the
sale, purchase, or barter of miles in their program rules.


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Of course the airlines do permit miles to be bought and sold under
very specific circumstances, particularly when the transactions are
under the control of the airlines, at prices of their choosing, and
with revenues ultimately ending up in their coffers.



So most airlines operate nice, and nicely profitable, side
businesses, selling significant quantities of miles for around three
cents each. In the great majority of cases, those transactions are
handled by Points.com, which has developed the shopping cart software
widely used by airlines to handle mileage sales.



Always on the lookout for new ways to work the mileage exchange angle, Points.com has launched the beta version of its Global Points Exchange
(GPX), allowing Points.com members to trade miles and points of
participating programs. So far, the list of participating programs is
limited to American, Aeroplan, Alaska, Frontier, and Icelandair. But
more airlines, and hotel chains as well, will almost certainly elect to
participate in the future.



The exchange facilitates the trading of miles. So, for example, an
AAdvantage member might need 5,000 miles to top off her account, and
also have miles in an inactive Alaska Mileage Plan account. She could
offer to trade 5,000 Alaska miles for 5,000 American miles. And someone
else, in need of Alaska miles and with an excess of American miles,
might agree to the terms of the trade.



Members are free to propose any exchange rate they choose, but for
airline miles, trades are likely to be one-for-one, at least initially.
Members can either post a trade request, specifying what type of miles
they want to give and receive, or browse the offers of other would-be
traders.



Naturally, trading miles is not free. Traders pay a fee comprised of
two parts, a $6.95 "processing fee" for Points.com, which is waived for
the time being, plus trading fees imposed by the airline program. To
trade American AAdvantage miles, for example, the trading fees would be
$80 for between 1,000 and 5,000 miles, $130 for 6,000 - 10,000 miles,
and $180 for 11,000 - 15,000 miles.



It's a nifty idea, but one that is undermined by a weak value
proposition. As is the case with purchasing miles from the airlines,
the fees are too high to justify the flexibility and convenience,
except perhaps in emergencies and when very small quantities of miles
are involved.



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FlyerGuide.com (FFP Wiki)

http://flyerguide.com/wiki/index.php/Main_Page

FlyerGuide is the ultimate resource for those who travel A LOT, or who would like to travel A LOT. Created and continually updated by frequent travelers, FlyerGuide is a collaborative effort where all are invited to share what they know about making travel more comfortable, relaxing and rewarding.


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Cool Cartoons on Frequent Flyer

Funnies

Frequent Flyer Funnies - Frequent Flyer Insurance


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Web Flyer... good help for frequent flyers



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Economics of Loyalty

Licensing loyalty


Started as a way to keep passengers coming back again and again,
airline loyalty programs have grown into significant cash generators.


Airlines make money off
the programs by selling miles to other companies that want to offer
these miles as a marketing lure. Netflix Inc. (NFLX:
Netflix, Inc, for instance, advertises that new customers earn 1,500 miles for use in
Delta's SkyMiles program when they sign up for the video-rental
service. Netflix pays Delta for those miles; in return, Delta makes a
certain number of seats available for frequent-flier use.


The cash value of these
miles likely is 1 to 2 cents a mile, according to Henry Harteveldt,
Forrester Research airline analyst.


Particularly attractive
to investors are the high margins. One reason for these margins is that
some passengers never redeem their miles -- about 17% in Aeroplan's
case.


That means some of the
mileage sold to third parties are 100% profit. If a passenger does use
those miles to take a flight, the carrier makes a profit on the
difference between what it earned from selling the miles and the price
of a ticket for that seat -- if it were able to sell one.


Aeroplan, for instance,
sells miles to Air Canada, credit card companies and retailers for
about 1.17 Canadian cents each a mile. When customers redeem them, that
costs Aeroplan around 89 Canadian cents a mile.


That cash generation
also makes the units attractive for their airline parents, which
increase cash flow as they sell miles to marketers. In general, most of
a carrier's frequent-flier miles go to third parties rather than as
rewards to customers.


Plus, the programs
provide the carrier with an incentive program to make sure its most
loyal customers come back for more. Losing the ability to manage those
customer relationships is a big risk for carriers considering
separating their loyalty programs.


"The best customer for
American Airlines may not necessarily be the best customer for the
frequent-flier company," said Tom Horton, AMR's chief financial officer.


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Loyalty Spin-off